Report is devoted to the problems of adapting the tester at customer's site and solutions from my personal experience on the examples of projects at customer's site.
Statements that you hear is my personal opinion about the projects.
In a foreign environment, not in his office, not at a favorite place of work can be a lot of problems. And above them should think ahead and think about them.
What questions might arise before coming to work that located at customer's site? What problems can arise? How many positive things can be in this job?
Discuss this in the report.